Contact information

CLENA Contact Information

Customer Service
We're here to help! For any questions, concerns, or inquiries about our products and services, please reach out to us:

Email
support@clena.com

Phone
 03218402771 - Available Monday to Friday, 10:00 AM to 6:00 PM (PKT)

Website
www.clena.com

Mailing Address
CLENA Skincare
Pakistan

Business Hours

  • Monday to Friday: 10:00 AM - 6:00 PM (Pakistan Standard Time)
  • Saturday: 11:00 AM - 4:00 PM (PKT)
  • Sunday: Closed
  • Public Holidays: Closed

Response Time

  • We aim to respond to all inquiries within 24 business hours
  • For urgent matters, please call during business hours
  • Email responses may take up to 48 hours during peak periods

What We Can Help With

  • Product inquiries and recommendations
  • Order tracking and status
  • Returns and refund requests
  • Shipping and delivery issues
  • Product feedback and complaints
  • General customer support

Social Media
Follow us on social media for updates, tips, and exclusive offers:

  • Instagram: @CLENA_Skincare
  • Facebook: CLENA Skincare Pakistan

Privacy & Data Protection
When you contact us, we collect your information to respond to your inquiry. Your data is handled in accordance with our Privacy Policy and is never shared with third parties without your consent.

Feedback
We value your feedback! If you have suggestions or complaints, please don't hesitate to contact us. Your input helps us improve our products and services.